Frequently Asked Questions

Shipping is a flat £4.50 for all purchases up to £50. After that, Shipping is free to mainland UK.

Allfinishes offers free delivery on items online for orders over £50. This great value for our online shoppers means it's easier than ever to start that DIY project.

* Free Shipping provides 2-day delivery on all items. Other shipping methods are available at checkout if you want your purchase delivered faster.
**FREE standard shipping and residential delivery on most orders over £50 made at Allfinishes.co.uk. Some exclusions apply. See product detail for free shipping eligibility. This offer is not valid on certain items containing weight and/or size shipping restrictions (details in item descriptions). This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. We reserve the right to change or end this offer at any time. Scotland & Northern Ireland — Please allow 2–3 business days for home delivery in addition to order processing time which varies by product.
***All returns are subject to Allfinishes standard return policy. Void where prohibited.

Alipay, Android Pay, Apple Pay, Bancontact, Visa, Mastercard, American Express, Discover, Diners Club, JCB, Giropay, iDEAL, SEPA, Direct Debit, SOFORT, Paypal We do not currently accept any other forms of payment online, including BACS.

To make your payment, you just need to click the 'Check Out Now' button and follow a few simple steps. Either provide your email address or log in with the email address you've already registered with usProvide your delivery details (including your name, address and phone number)Select your delivery optionsEnter your payment details (make sure you have your card to hand!)Click ‘Pay Securely’ to submit your orderYour payment details will then be sent securely to our Payment Service Provider. If your card is enrolled in the Authenticated Payments Program (3D Secure), you’ll be forwarded to your card issuer’s website for authentication. After you have successfully identified yourself, you will be sent back to our website to complete your order. Your payment will be taken straight away once your card has passed the bank checks.

Yes we accept Paypal.

When your card has passed any bank checks, your payment will be taken straight away and sent directly to our Payment Service Provider. This will show on your bank statement within 48 hours.

We take online security very seriously at Allfinishes. When you enter a secure site, your web browser will go into ‘secure mode’. You can check that you’re shopping in a secure environment by looking for a locked padlock or key icon in the grey bar at the bottom of your screen. In this mode, all of your details are encrypted, which means your card details cannot be viewed by anyone else on the internet. Once you click ‘Pay Securely’, your payment details will be sent securely and directly from your browser to our Payment Service Provider.

Your full card number and Card Security Code will never be stored by Allfinishes

Oil based paints are made up of pigments dissolved in a mineral spirit such as paint thinner. They can be thinned with mineral spirits, dry to a hard finish and have a strong odour. Latex paints are an emulsion suspended in water and can be thinned and cleaned using water and emit a low odour. Enamel is a general term for finishing materials that dry to a smooth finish and can be made with either Oil or Latex technology. The desired look and conditions will determine what paint to choose.

We recommend Ceiling first, Walls second, Skirting Boards last. This order prevents splattered paint from the roller ending up on the freshly painted Skirting Board.

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