Frequently Asked Questions

Shipping is a flat £5 for all purchases up to £30. After that, Shipping is free to mainland UK.

We deliver to addresses anywhere in the U.K.

We use APC for most of our deliveries, and Royal Mail for our smaller packages.

APC deliver Monday through Friday. Saturday delivery is available at an additional charge if requested. Please contact us for details.

Working days are Monday through Friday, excluding UK bank holidays.

Please contact us before 3pm if you need to make a change to your order.

We will cover the cost of return shipping if the incorrect item was received or the product arrived damaged. If you are returning unused items because you’ve changed your mind, this will be charged at £5.

Unless there is an issue with the product, we are unable to refund products once they have been used. We would suggest ordering a small tester size before buying the full amount of paint required. If you’re unable to find a sample size on the website, please get in touch with our customer service team who will be able to help.

Once your order has arrived back with us, we’ll process a refund including delivery charges paid up to the value of standard shipping method. If you are returning unwanted goods, we will deduct the £5 return shipping fee from your refund.

Allfinishes offers free delivery on items online for orders over £30. This great value for our online shoppers means it's easier than ever to start that DIY project.

* Free Shipping provides 2-day delivery on all items. Other shipping methods are available at checkout if you want your purchase delivered faster.
**FREE standard shipping and residential delivery on most orders over £30 made at Allfinishes.co.uk. Some exclusions apply. See product detail for free shipping eligibility. This offer is not valid on certain items containing weight and/or size shipping restrictions (details in item descriptions). This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. We reserve the right to change or end this offer at any time. Scotland & Northern Ireland — Please allow 2–3 business days for home delivery in addition to order processing time which varies by product.
***All returns are subject to Allfinishes standard return policy. Void where prohibited.

Page